* Mandatory
MalfunctionOn/OFF problem, regardless of the input used.GENERAL AUDIO/VIDEO problem, Image or sound quality issue in ALL inputs.CHANNEL/SIGNAL RECEPTION problem, All channels/services, or specific cases, unavailable or with quality lossesProblem with EXTERNAL DEVICE, A problem with the image or sound that only exists when the TV is connected to an external deviceNETWORK problem, Problem connecting to the Internet, or screen mirroring problem.ERROR code or error message presentationAnother Malfunction
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